CRM Specialist - German Speaking

2022-06-10 14:02:512022-09-07Digital Recruitment Company
Job TypeCareers
AreaReading, United KingdomReadingUnited Kingdom
SectorMarketing and Sales Jobs
Start DateASAP
AdvertiserRosie Whelan
Job RefRW - CGS
Job Views131
Description
CRM Specialist – German Speaking
Job Type: Permanent
Salary:DOE + 15% bonus
Location:Reading or Germany – very flexible
Consultant:Rosie Whelan
 
#loveyourjob

Move your career forward and embark on a career within this high-profile brand. DRC are working with a highly successful retail business who are expanding their Digital marketing team and you will have the opportunity to be a part of this inspiring and talented new team whilst working in a brand-new role.  
 
The Role:
 
You will be passionate and have extensive digital CRM experience. The role is vital to put our clients best foot forward to deliver their new CRM programme. You will work with relevant functional teams across the business. As part of the CRM Team you will be joining a fast paced, commercial environment, with the opportunity to work with key stakeholders within the business.
 
Your Responsibilities:
 
You will be joining a fast paced, commercial environment, with the opportunity to work with key stakeholders within the business.
 
  • Working with the centrally owned CRM channel calendar, adapt to each market that you are responsible for to suit the local needs – and ensure this scales up to the bigger picture in the overall Brand/Content calendar
  • Raise the profile of CRM in the markets you are responsible for – stakeholder engagement and presentations will be a key part of this role
  • Design and implement the CRM strategies in the markets you are responsible for
  • Deliver our new campaign processes and ensure QA is at the highest level.
  • Take responsibility for campaigns, from conceptualisation right through execution and analysis of findings
  • Prepare up-to-date reporting on both ongoing and completed campaigns
  • Work closely with the Content and Brand teams on planning and optimisation opportunities
  • Work with various partners on accelerations, trouble shooting and roll out of new functionalities
  • Collaborate with other business functions to gather and document new and existing requirements while providing recommendations and suggestions for solutions
 
Qualities:
 
  • Fluent in English and German at a minimum
  • Thrive in fast paced environment; able to deliver solutions in face of unforeseen obstacles and challenging business requirements.
  • Possess in-depth knowledge of CRM and be comfortable with delivering a campaign calendar
  • Strong project manager with ability to communicate fluently with a variety of stakeholders in different territories and at varying levels of seniority across business
  • Detail-orientated/attention to detail; able to take responsibility for quality CRM campaign output
  • Ability to lead, influence and coach others to deliver results driven, high quality work
 
 
Skills & Experience:
 
  • Ideally have working knowledge of Salesforce marketing cloud and core CRM principles
  • Technical aptitude
  • Basic working knowledge of HTML
  • Significant experience with email marketing and working with third party agencies (creative)
  • Open, collaborative communication style to build connected, balanced relationships
  • Experience with ecommerce platforms or the retail industry would be useful, but not essential
 
Why apply
  • Hybrid working
  • Excellent career potential
  • First-class on-going training and development
  • Supportive and caring environment
  • Attractive, successful, and global organisation.
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Rosie Whelan
Senior Recruitment Consultant
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Get in touch with Rosie
02036402133
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