Head of Ecommerce

2022-05-30 18:25:522022-08-27Digital Recruitment Company
Job TypeCareers
AreaOther, United KingdomOtherUnited Kingdom
SectorMarketing and Sales JobsStrategy
Start DateASAP
AdvertiserRosie Whelan
Job RefRW - HOE
Job Views225
Head of Ecommerce
Job Type: Permanent
Salary: DOE + Package
Location: Southampton
The Organisation:
We are working with one of the fastest growing British equestrian and lifestyle brands in Europe with distributors and retailers throughout the globe.
The role:
A fantastic opportunity for a trading focused and commercially minded Head of Ecommerce to take full responsibility of their ecommerce platform and to be based at their offices near Southampton, Hampshire.
Our client is a fast-growing lifestyle brand with equestrian heritage. They offer a wide range of technical, sustainable and quality product with stylish colour that is developing into an aspirational lifestyle brand, with a passionate customer base. With a new website launching imminently and huge plans for UK and international growth, this opportunity is unique.
You'll have a natural entrepreneurial mindset, be used to working in a fast-paced environment and be comfortable with having full ownership and accountability of a high performing website. As an experienced Head of Ecommerce, you are confident in leading the growth strategy and advising on best practice.
The Key Role Functions:
  • To manage all E-Commerce channels and grow ecommerce business in the UK and Internationally.
  • Drive digital excellence across all ecommerce channels: B2C, B2B and Marketplace.
  • Own the Ecommerce P&L and performance vs. budget, including full trading responsibility for the website
  • Develop and implement the digital/ecommerce strategy to drive global growth through creative storytelling, digital calendar planning and best in class customer experience
  • Quality and ongoing development of the on-site customer experience
  • Identify new business opportunities and growth projects for ecommerce
  • Driving a forward-thinking development roadmap to continue to create engaging user journeys and drive conversion through strong UX
  • Analyse and report on ecommerce KPIs and ensure insights drive action
  • Deliver traffic growth, optimising ROI, ROAS and CLTV
  • Management and performance of direct team and external partners
  • A background in Ecommerce environment is essential (ideally a minimum of 5 years’ experience gained in a similar position)
  • A track record of meeting and exceeding ambitious KPIs
  • Strong analytical skills and ability to work with complex sets of data
  • Experience and knowledge of developing profitable Amazon sales
  • University level qualification (or equivalent) within business and/or marketing
  • Experience or knowledge of the market, competition, distribution and clients would be an advantage
  • Confident, hard-working and self-motivated
  • A relationship builder with excellent communication/interpersonal skills
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