Programme Director
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| Job Type | Careers |
| Area | London, United Kingdom |
| Sector | Marketing and Sales JobsProject ManagementClient ServicesStrategy |
| Start Date | ASAP |
| Advertiser | Rosie Whelan |
| Job Ref | RW-PD |
| Job Views | 814 |
- Description
- Programme Director – Tech Focus
Job Type: Perm
Salary: £80,000 - £100,000 plus package
Location: London / WFH 2-3 days a week (After Covid)
Consultant: Rosie Whelan
The Organisation:
Digital Careers, part of the Digital Recruitment Company is working with an award-winning creative engagement Agency blending strategy, creativity, and technology to help brands define and deliver their vision.
They have been successfully building clients for over twenty years and ranked one of the highest digital agencies.
They are an Econsultancy Top 100 Digital Agency, Top 100 Design & Build Agency and won the Best Digital Agency at the 2019 Digital Experience Awards.
The Role:
You will be responsible for overseeing a large portfolio of accounts and related programmes and projects (£4M+), working in partnership with your Client Services peer, the Managing Partner. Together you will lead a profitable portfolio by working in collaboration with your teams and clients, delivering high-quality valuable work that has impact and makes a difference to their clients and their customers. As Delivery lead of your portfolio, you will contribute to setting the right Delivery team structure, managing and coaching them, enabling their effectiveness and career progression, and ensuring their work is in line with the expected delivery standards.
You will have extensive tech and agile experience to work effectively with the Head of Delivery, Managing Partner and cross-disciplinary heads to lead the optimisation, re-invigoration and, when necessary, introduction of best-practice delivery frameworks and methodologies in your portfolio. You will enable their adoption across the rest of the agency, setting the standards that everyone will follow.
Your experience is applicable to a broad range of creative and technical projects and programmes of work. You are experienced in managing agile projects while acknowledging and handling the intricacies of scope with commercial effectiveness. You plan ahead and spot risk from the distance, setting mitigation plans and mapping scenarios to prevent it and lower any impact.
Core Responsibilities:
- Project/programme delivery and commercial accountability
- Ensure all projects within the portfolio are effectively and efficiently managed from start to finish, maximising on-time and on-budget as well as creating the conditions for 'right first time'
- Establish tech/digital delivery best-practices
- Ensure that the most suitable processes are used on each project/programme
- Co-lead with the Head of Delivery on the development, consolidation and implementation across the business of first-class digital experience/technical delivery processes
- Validate all plans and sign-off of all digital Statements of Work, proposals and budgets for specified portfolios
- Ensure that relationships with third-party delivery partners are set up and managed to ensure commercial success
- Establish business wide training and familiarisation programmes for process deployment and improvement
- Ensure that senior management receives full status reports on all relevant programmes, with all issues and opportunities clearly explained
- Work with clients in the spirit of collaboration and transparency at every stage of the engagement
- Work with Client Services and clients directly so that clients understand the benefits of our working practices
- Be the confident and knowledgeable face of our clients delivery function with clients and at pitches
Qualifications and experience:
Demonstrated, practical and proven experience:- In a senior digital delivery role ideally from a large agency network, management consultant or software solutions provider (SI)
- Of the most up-to-date processes and Agile methodologies. i.e. be practitioner of both Waterfall and Agile ways of working
- As an expert level agile practitioner on large and small solutions
- PRINCE2 qualification and SCRUM Master desirable
- A working knowledge of project tracking tools such as JIRA
- Project management skills using a variety of processes and project controls
- Programme management/PMO experience
- Negotiating ways of working and governance practices with senior client stakeholders
- Excellent organisational skills
- Strong people-facing and relationship management skills
- Strong verbal and written communications skills
- Ability to work independently as well as co-operatively with others
- Ability to handle pressure and meet tight deadlines
- A flexible approach
- Commitment to delivering work to the highest of standards
