Product Design Lead
| Job Type | Other |
| Location | Manchester |
| Area | London, United Kingdom |
| Sector | Design JobsTechnical and Development Jobs |
| Salary | £65000 |
| Start Date | |
| Advertiser | Mags Rendle |
| Job Ref | SFER34343 |
| Job Views | 527 |
- Description
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Product Design Lead
Job Type: Permanent
Location: Media City – Manchester/Hybrid flexible
Salary: Up to £65k depending on experience
Consultant: Mags Rendle
An international healthcare company with headquarters in the United Kingdon and serving over 38 million customers worldwide are looking to hire a Product Design Lead. With no shareholders they reinvest profits into providing more and better healthcare for the benefit of current and future customers.
We currently employ around 85,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, the US, Middle East and Ireland and have associate businesses in Saudi Arabia and India.
This is your opportunity to work with a passionate and talented multi-disciplinary experienced design team, in a truly special and supportive working environment with staff development and progression is a real focus.
The Role
You’ll sit alongside a passionate and talented multi-disciplinary experience design team, made up of user researchers, product designers, content designers and design operations, who are focused on creating the best digital experiences for customers in the UK.
As product design lead, you will be responsible for designing and shaping unique, customer-centric experiences from concept to launch within one of our product squads. You’ll work collaboratively in an agile environment alongside experienced design peers to create positive experiences that are easy to use and solve the needs of customers. Growing a healthy partnership with your product owner, you’ll be involved in the strategy to drive the product’s direction.
A key member of our design leadership team, you’ll lead a group of Product Designers and provide mentorship and support to facilitate development, encourage growth and foster a culture of care and candor.
What will you be doing?
- A proportion of your time, you’ll be hands on across project work in your squad, involved in every stage of a user centred design process from Discovery to Launch.
- You’ll provide direction and set the standard for user experience across products and services to improve the customer experience.
- You’ll mentor, coach and inspire other members of the experience design team as a people manager, helping to lead the product design discipline.
- As an experienced voice of the customer and a UX leader you’ll build advocacy amongst key stakeholders evangelising the principles, standards and processes of UX design.
- You will lead playbacks, design crits and other communities of practice sessions to highlight your discipline’s work, enable constructive feedback and elevate the quality of the craft.
- Key contributor to the design leadership team helping to grow the UX maturity across our organisation.
- Helping to maintain and improve the inherent pillars of our team’s culture; psychological safety, celebrating success, and learning from each other.
- Advocacy for the adoption of the organisation’s Design System, ‘Anatomy’ and contribution to the community.
- Confident mediation across the demands of a business, the needs of the customer and the feasibility of the tech stack to design the right thing and design the thing right.
Who are we looking for?
- You are a product designer who is passionate about designing great customer experiences across multiple products and services.
- A deep and varied UX experience and comfortable across an end to end, double diamond process. You are confident conducting research and making sense of the insight, engage in creative exploration, prototype, test and validate your ideas and deliver a final design outcome.
- A strong facilitator who can bring stakeholders together in a workshop, extract information and use to define a direction.
- A champion of the customer throughout whilst staying in touch with the business requirements.
- You set the standard for your peers and the organisation.
- Established ‘design thinker’ with empathy for user needs, a willingness to explore ideas and implement a ‘test and learn’ approach before launch.
- A great storyteller capable of influencing and encouraging stakeholders and peers to adopt and buy into something that was previously unfamiliar.
- Accustomed to working in an FCA regulated business is a bonus.
- Adept in managing complexity across multiple streams of work.
- Knowledgeable across our toolkit that includes Figma, UserTesting.com and Progression App.
- A champion for accessibility who acknowledges the needs of users with different backgrounds, abilities, cultures, and environments.
- Significant experience of leading a high performing product design team.
- A motivator of teams and the ongoing progression of their craft, while identifying new ways to develop their skills to keep up with marketplace, industry and technology trends.
Benefits
Their benefits are driven by what matters to their people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You’ll be eligible for:
• 25 days holiday per year, pro rata to your contract.
• Access to a range of services to support your physical and mental wellbeing
• Fixed term benefits allowance
• Access to our confidential employee assistance programme
• Workplace pension
• Online discounts covering your everyday shopping, entertainment, eating out and more.
Why apply
You will have the opportunity to work with a passionate and talented multi-disciplinary experienced design team, in a truly special and supportive working environment. Staff development and progression is a real focus, and a successful career is there for the taking.
Apply below And Mags will be in touch to discuss the role further.
The Digital Recruitment Company is an Employment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies.
To apply for this role please contact us at:
Mags Rendle
0203 640 2133
mags@digitalrecruitmentcompany.com
www.digitalrecruitmentcompany.com
