Sales Executive
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| Job Type | Careers |
| Area | London, United KingdomWork From Home, United Kingdom |
| Sector | Marketing and Sales JobsClient ServicesStrategy |
| Start Date | ASAP |
| Advertiser | Rosie Whelan |
| Job Ref | RW - DSE |
| Job Views | 909 |
- Description
- Sales Executive
Job Type: Permanent
Salary:up to £60,000 + commission and package
Location:London + WFH
Consultant:Rosie Whelan
#loveyourjob
Move your career forward and embark on a career within this creative digital consultancy. Our client is an international, creative, digital business & CRM consultancy with Elite HubSpot Partner status. Using the HubSpot platform, they provide solutions to increase their customer's level of CRM sophistication as well as deliver strategic consultancy across marketing, sales, service, websites, and business operations - and they do it all whilst trying to strike a balance between professionalism and
being human.
The Role:
Our client is looking for a talented Sales Executive to grow their revenue by cultivating and maintaining long-term, trusting relationships with key clients.
Key Responsibilities:
Relationship Building & Management:- Responsible for cultivating and maintaining a long-term, trusting relationship with the clients by understanding each part of the client's business and what they do.
- Responsible for building Organizational Charts that outline key relationships and other teams within the Client’s organization that our client can engage with.
- Build the knowledge and understanding of your client and their business to such an extent that you can anticipate their needs and effectively help them to succeed.
- Develop an understanding of the client's industry and pain points.
- Report on Client Health monthly, this includes running the quarterly NPS surveys and sharing this feedback with the relevant teams.
- Check in on the Client performance by setting up regular sessions with your clients to gather feedback on how the team is performing.
- Assist with challenging client requests or issues escalated as needed.
- Account Growth:
- Responsible for client retention of your portfolio of clients.
- Manage the renewal process - working with the Lead Consultant, you are responsible for leading a client renewal. This includes but is not limited to; scope and developing compelling renewal proposals and seeing those renewals through to completion.
- Nurture and grow the accounts of your client base by;
o Identifying other opportunities for cross sell within your client organisation
o Working with the Consultant and Project Manager to ensure we are within the scope of what has been sold, and if the client needs more, you would be responsible for negotiating the upsell.- Negotiate contracts and close agreements.
- Creation & Maintenance of Account Plan - a plan that outlines your current portfolio, how you are planning to grow this portfolio and what you plan to sell
Skills & Experience:- A bachelor’s degree or equivalent in a relevant field.
- A minimum of 2 - 5 years experience.
- Have experience in a Consultancy or Agency.
- Be proficient in Google applications including Google Docs, Google Sheets and Google Mail.
Personal Attributes:- Experience in Sales and providing solutions based on customer needs.
- Strong communication and interpersonal skills in building relationships with professionals at all organisational levels.
- Ability in problem solving and negotiation.
- Ability to build rapport with key clients
- Exceptional customer service skills.
