Digital Account Director - Web Build
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| Job Type | Careers |
| Area | London, United Kingdom |
| Sector | Project ManagementClient ServicesStrategy |
| Start Date | ASAP |
| Advertiser | Rosie Whelan |
| Job Ref | RW - ADWB |
| Job Views | 1561 |
- Description
- Digital Account Director – Web Build
Job Type: Perm
Salary: up to £60,000-£65,000 + benefits
Location: London 1+days / WFH 4 days
Consultant: Rosie Whelan
The Organisation:
Digital Careers, part of the Digital Recruitment Company is working with an award-winning creative engagement Agency blending strategy, creativity, and technology to help brands define and deliver their vision. They partner with leading organisations to create personalised digital products and experiences that drive outstanding outcomes. Their core technology is the Optimizely Digital Experience Platform, and they are recognised as one of the UK’s leading specialists.
The Role:
As part of their planned growth, they are looking for a Digital Account Director. You’ll be responsible for developing and executing growth strategies across your portfolio of clients, generating revenue growth, building client trust to help deliver client results and build stronger partnerships. Commercially astute, you’ll be targeted on delivering top line revenue growth from your portfolio of clients as well as client satisfaction. Reporting to the Head of Client Services you will be responsible for:
Commercial success - The role requires a consultative sales approach and ability to identify your clients key problem areas, business objectives, commercial goals and priorities, working with Product Strategists to create a roadmap of short and long-term opportunities, shaped to the level of creating the SoW, that project teams can deliver against.
Client growth - Planning the short and long-term growth of your client portfolio, working with practice leads to identify opportunities to strengthen and broaden their service offering.
Client experience - Developing engagement strategies for your clients, delivering exceptional client experience and satisfaction.
Client management - Adding value to your clients as a trusted advisor by understanding their strategies, challenges, opportunities, people, customers and market.
Skills & Experience:
Ideally you will have demonstrable account director experience in a digital consultancy, agency or similar company. They are looking for someone that:
- Is experienced working as part of team, bringing practitioners together to find solutions to client business challenges.
- Has extensive experience managing annual client budgets of £100k- £500k+
- Has strong listening skills with the ability to quickly grasp what the clients motivations are and what solutions they need
- Has an entrepreneurial mindset that can identify growth opportunities and convert into revenue
- Is highly organised and can orchestrate clients and teams to meet strategic goals
- Embraces a growth mindset, someone who can turn challenges into opportunities
- Has excellent communication skills both written and verbal and the ability to confidently create and deliver engaging presentations
- Be a confident and strong commercial negotiator, that is focused on value and ROI
- Has experience of CMS/DXP and connected technologies (desirable)
