info@digitalrecruitmentcompany.com

Digital Recruitment Company

Community Manager
Job Type:
Perm
Salary: £28,000 – £30,000
Location: London
Consultant: Dylan Billings
The Organisation:

We are currently working the UK’s first SaaS enabled marketplace for creative meeting, off-site and event Spaces that allows you to instantly search, book and pay for over 5000 venues across London and the UK. Launched in 2015, they are now a team of over 30 and have received £4.2 million+ worth of investment. They’re on a mission to reinvent the global events industry through technology. This role will be based in London.

 

The Role:

 

  • Producing a digital Host training programme, creating the materials and distributing to their Host community
  • Communicating all product updates and changes to the Host and STACK community
  • Creating optimised Host thought leadership content about current trends, issues and topics within the UK events industry
  • Monitoring the Host activity on the marketplace and providing product support where necessary
  • Regular platform audits to ensure that all venue listings meet the brand standards and customer expectations
  • Managing the delisting process for any Hosts from the marketplace
  • Executing all marketing elements of the Power Host packages. This includes, but is not limited to, digital content, social media exposure, e-mail campaigns and events
  • Managing the Power Host package schedule, working closely with the Sales team to ensure all packages are planned efficiently and delivered on time
  • Executing all Power Host events, where they invite a selection of our corporate clients to the venue, so they can showcase their offering. (These can range from private dinners, private screening to large scale events)
  • Management and execution of all Business Rewards Scheme
  • Weekly reporting on the Business customer profiles
  • Creating bespoke Business email and blog content
  • Creating bespoke content for each Business customer, based on their booking behaviour
  • Planning and executing all Business VIP events
  • All contact with the Account Manager at St Mungo’s
  • All fundraising activities for St Mungo’s (e.g Tough Mudder and volunteering projects)
  • Delivering quarterly updates to the team
  • Delivering quarterly updates to the Community
  • Delivering fortnightly training sessions on new product features
  • Organising all team familiarisation trips at our venues

 

 

Experience and skills:

 

  • 2:1 degree classification or above from a top 30 university preferred
  • At least one year in Community Executive or Community Manager role
  • Strong copywriting skills and basic SEO knowledge
  • Strong event management skills
  • Good interpersonal skills with a friendly and approachable nature
  • An analytical mindset and an ability to use data to make informed decisions and deliver regular reports reporting into the Head of Marketing,

The Digital Recruitment Company is an Employment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies.

To apply for this role please contact us at:

Dylan Billings

+44(0) 203 640 2133

www.digitalrecruitmentcompany.com

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